Business Process Solutions

PRWT provides turnkey program management solutions to address complex customer service, regulatory compliance and financial service level requirements at the lowest total cost. We blend our experience, reliable methods, market-leading technologies, and cost-effective support to increase revenue, improve efficiency, and lower costs. The benefits of our service offerings include:

PRWT offers business process solutions (BPS) services in several sectors:

• Manual Toll Operations Mailroom • Violation Processing/Image Review • Call Center / Customer Services • Lockbox/Payment Processing • Lane Maintenance & Warehouse Management • Tag Distribution • Scanning/Imaging • Walk-in Customer Services Center(CSC) • First Party Collections

Over 18 years of expertise in co-located and community-based program operations. Established network of small, disadvantaged and 8A suppliers. • Parking Citation and Ordinance Violations Processing and Collections • ARRA Stimulus and Green Program Management • Child Custody – Family Services Processing and Customer Care • Emergency Medical Services Collections • Unemployment Benefits Customer Care Benefits: • Turnkey program management • Highest quality and transparency • Flexible co-located or center-led support • Seamless support of internal processes and systems • Local staffing with fair living wages • Year over year cost reductions

Innovative solutions designed to assist providers and payers improve care outcomes, reduce administrative cost and accelerate collections. • Oral Health Care Utilization and Case Management • Emergency Medical Services Collections • Pre-Enrollment Data Validation • Medicaid Member Services Benefits: • Turnkey program management • Highest quality and transparency • Flexible co-located or center-led support • Seamless integration with internal processes and systems • Localized staffing with fair living wages • Year over year administrative cost reductions

Solutions specifically designed to address modern challenges of regulated telcom and utility sector companies. • Rebate Processing • Conservation and Demand Benefits: • Turnkey program management • Highest quality and transparency • Flexible co-located or center-led support • Seamless support of internal processes and Management Portal • Commercial & Industrial Summary Billing • Diversity Supplier Clearinghouse systems • Domestic staffing with fair living wages & benefits • Year over year cost reductions